Terms of service

📜 Terms of Service

Terms of Service — Mobivon

Welcome to Mobivon. These Terms of Service govern your access to and use of the Mobivon website and the purchase of products and services through our online store.

By accessing our website, browsing our products, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

1. Acceptance of Terms

By using the Mobivon website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or place an order through our store.

Mobivon reserves the right to update these terms when necessary.

2. Website Use

You agree to use the Mobivon website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Upload viruses, malware, or other harmful material
Attempt to copy or reproduce website content without permission
Use automated systems to interfere with website functionality

Mobivon reserves the right to restrict or terminate access to the website where necessary.

3. Product Information

Mobivon makes reasonable efforts to ensure that product descriptions, specifications, photographs, prices, and other information displayed on our website are accurate and up to date.

However, minor differences may occur due to:

Screen and display settings
Photography and lighting
Manufacturing variations
Product updates
Packaging changes

We reserve the right to correct errors or update product information when necessary.

4. Electric Wheelchair Products

Mobivon offers electric wheelchairs and mobility products intended for their stated purposes.

Customers should carefully review the product information before purchasing, including where applicable:

Product dimensions
Maximum user weight
Product weight
Battery specifications
Charging requirements
Range information
Operating conditions
Safety instructions

Customers should read and follow all instructions supplied with the product.

An electric wheelchair should only be operated in accordance with the applicable manufacturer's instructions and safety requirements.

5. Orders

When placing an order through Mobivon, you agree to provide accurate, complete, and current information.

This includes:

Full name
Billing information
Shipping address
Email address
Telephone number
Payment information

Mobivon reserves the right to refuse or cancel an order in circumstances including:

Product availability problems
Incorrect pricing or listing information
Payment authorization failure
Suspected fraudulent activity
Incorrect or incomplete customer information

If an order is canceled after payment has been received, any applicable refund will be processed according to our Refund Policy.

6. Prices and Payments

All prices displayed on the website are subject to change without prior notice.

The applicable price shown during checkout will generally apply to the order, subject to correction of obvious pricing errors.

Customers are responsible for providing valid payment information and ensuring that they are authorized to use the selected payment method.

Payments are processed through secure payment providers.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for guidance and may vary because of:

Courier delays
Customs procedures
Weather conditions
Public holidays
Incorrect delivery information
Other circumstances outside our reasonable control

Mobivon will make reasonable efforts to assist customers with delivery-related issues.

8. Returns and Refunds

Returns, replacements, and refunds are governed by our Refund Policy.

Customers should contact Mobivon before returning a product so that the appropriate return instructions can be provided.

Nothing in these Terms of Service is intended to remove or restrict any mandatory consumer rights that apply under applicable law.

9. Warranty

Eligible products may be covered by our Warranty Policy.

The warranty generally covers qualifying manufacturing defects subject to the applicable warranty terms and exclusions.

Damage resulting from misuse, unauthorized modification, accidental damage, improper maintenance, or unauthorized repairs may not be covered.

10. Intellectual Property

All content displayed on the Mobivon website, including:

Logos
Brand names
Product descriptions
Photographs
Graphics
Website designs
Text
Page layouts

is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially use our website content without appropriate authorization.

11. Third-Party Services

Mobivon may use third-party providers for services such as:

Payment processing
Shipping and delivery
Website hosting
Analytics
Customer support

Third-party services may operate according to their own terms and privacy policies.

Mobivon is not responsible for the independent policies or practices of third-party providers beyond our reasonable control.

12. External Links

The Mobivon website may contain links to external websites operated by third parties.

These links may be provided for convenience or additional information.

Mobivon does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Mobivon shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law.

For products such as electric wheelchairs, customers are responsible for following the applicable operating, charging, maintenance, and safety instructions.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your violation of these Terms of Service.

This provision does not affect any rights or protections that cannot legally be excluded.

15. Privacy

Your use of the Mobivon website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, and protected when you use our website or purchase products.

16. Changes to These Terms

Mobivon reserves the right to modify these Terms of Service at any time.

When changes are made, the updated version will be published on this page.

Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service shall be governed by the applicable laws of the United Kingdom, subject to any mandatory consumer protection rights that may apply to customers.

Any disputes will be handled by the competent courts in accordance with applicable law.